Summary

To make positive contribution as part of dynamic and well reputed organization in a position where my management, decision making and communication skills will be appreciated and enhanced. Experienced Business Development Executive with a demonstrated history of working in the Branchless banking industry. Skilled in Customer Service,Sales &Marketing,Mobile Marketing,Direct Sales, and Operations,Telecom Marketing. Strong business development professional.

Experience

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Jazz Cash Supervisor
JazzCash FinTech
Mar 2024 - Present | Daharki, Pakistan

Manage Merchant accounts and ensure compliance with Jazzcash guidelines.Conduct detailed KYC verifications.Oversee QR code deployment and maintain visibility at merchant sites.Engage with and support Merchants, promoting Jazzcash Solutions and Business growth.

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Business Development Officer
ZONG CM PAK
Jul 2022 - Feb 2024 | Daharki, Pakistan

Ensure Channel Development and conduct Retail Audits.Ensure Channel Expansion (SIM Selling, ML, VAS & MNP) by identification of high potential areas market visits and ensure stock availability in market.Improve daily & weekly retailer on SIM selling & ZL and achieve assigned target of retailer expansion.Managing Retail Stock out & RSO management.Ensure that retailers are fully trained and equipped with company product knowledge & ongoing promos.Extensive customers engagement & conduct activities in areas where the network is in process of launching or upgrading.Responsible for Development, Induction and Servicing of new channels.

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Relationship Officer
HABIB METROPOLITAN BANK LTD
Aug 2021 - Jul 2022 | Ghotki, Pakistan

A Relationship Officer in a bank is responsible for building and maintaining strong relationships with clients and ensuring their financial needs are met. Key responsibilities includeManaging and growing a portfolio of clients through effective relationship-building.Understanding clients financial goals and providing suitable banking solutions.Collaborating with internal teams to ensure excellent customer service.

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Sales Executive
Etisalat Telecom
Nov 2020 - Mar 2021 | Dubai, United Arab Emirates

Key Responsibilities- Meet and exceed sales targets by identifying and pursuing new sales opportunities- Build and maintain strong relationships with existing and potential customers- Conduct needs assessments and provide tailored solutions to meet customer requirements- Stay up-to-date with industry trends, competitor activity, and market developments- Collaborate with internal teams to deliver customer-centric solutions- Achieve customer satisfaction and loyalty through exceptional service-

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Sales & Distribution Supervisor (Konnect By Hbl)
Habib Bank Limited (HBL)
Jun 2018 - Jun 2019 | Mirpur Mathelo, Pakistan

Job responsibilities are supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Recommends changes to current sales techniques or procedures based on team performance and new selling techniques ,Making daily reports Visit Clients and guide new promo.

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Business Development Executive (J.Cash Financial Service)
JS Bank Limited
Mar 2017 - May 2018 | Ghotki, Pakistan

Developing sustaining solid relationships with company stakeholders and customers. Analyzing customer feedback data to determine whether customers are satisfied with company products and services. Recruiting, training, and guiding business Development staff.

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Business Development Officer (UBL OMNI)
United Bank Limited (UBL)
Jan 2015 - Mar 2016 | Mirpur Mathelo, Pakistan

Developing sustaining solid relationships with company stakeholders and customers. Analyzing customer feedback data to determine whether customers are satisfied with company products and services. Recruiting, training, and guiding business Development staff.

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Customer Service Representative
Mobilink Franchise
Jan 2014 - Dec 2014 | Mirpur Mathelo, Pakistan

My Job Responsibilities
New Sim Sale
Prepaid to postpaid sim convert
Postpaid to prepaid sim convert
MNP (Sim Network change to Jazz Network)
Change of Sim
Complaint resolving and Guide Customers about Pakages.

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Jazz Service Point Representative
Mobilink GSM (PMCL)
Jul 2011 - Jul 2013 | Ghotki, Pakistan

My Job Responsibilities
New Sim Sale
Jazzload & Scratch Cards Sale
MNP (Sim Network change to Jazz Network)
Change of Sim
Guide Customers about Pakages.

Education

Shah Abdul Latif University
Bachelors, Masters in Arts, M.A‎
MA Economics
Percentage 52%
2017
Shah Abdul Latif University
Masters, Bachelors in Science, B.Sc‎
English, Physics, Maths
Percentage 55%
2014
Sukkur Board (BISE Sukkur)
Intermediate/A-Level, Faculty of Science (Pre-Engineering), F.Sc Pre-Engineering‎
English, Physics, Maths
Percentage 61%
2011
Sukkur Board (BISE Sukkur)
Non-Matriculation, Matric in Science‎
English, maths, physics
Completed
2008

Skills

Expert B2B Business Development
Intermediate Banking
Expert Brand Activation
Expert Building Business Relationship
Expert Business Development
Intermediate Fintech
Expert Reporting Skills
Expert Retail Sales
Expert Sales Channel Development
Expert Scale Management
Expert Target Achiever
Expert Team Building
Expert Team Management
Expert Territory Management

Languages

Expert Sindhi
Expert English
Expert Urdu
Intermediate Saraiki

Sarfraz Hussain Contacts

Muhammad Younus
Khushhalibank limited
Haresh Kumar Haresh
Pinnacle Fiber
Muhammad Azam
Habib Bank Limited (HBL)
Muhammad Saqib Manzoor
Habib Bank Limited (HBL)